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Our Highest Priority
People to People Ambassador Programs works diligently to
ensure the safety of every leader and delegate on our
programs. We will not conduct a program we believe could in
any way endanger our Ambassadors.
Our Commitment
We are committed to providing a safe and enjoyable
educational experience, and we pledge to maintain open and
ongoing communication with our delegates, leaders, and
Ambassador family members on the subject of safety and any
impact world events may have on our programs.
A Solid Safety Record
Our safety record is the result of many factors, including a
reliance on federal guidelines, the strength and experience
of our leaders, expertise and experience in our destination
countries, a vast global network of resources and team
members, and a sincere commitment to our Ambassadors and
their families.
Federal Guidelines
In making the decision to proceed with any program, we rely
on the advice of the U.S. State Department, the Federal
Aviation Administration, and the National Transportation
Safety Board. We choose our destinations carefully, and we
will not take our delegations into areas that may be unsafe.
If conditions exist that may hinder our ability to provide a
safe program, we will alter the itinerary and redirect the
program to safer regions or provide other alternatives.
Flights and Activities
We apply the same safety standards to flights and activities
that we apply to conducting an entire program. If a flight
is cancelled due to a federal safety ruling or airline
concern, we will make every attempt to quickly place
delegates on another flight provided that the FAA and other
guiding organizations state that it is safe to travel.
Similarly, if it is advised that we avoid a particular
destination, excursion, or event on the itinerary, or if a
location is temporarily unavailable (such as a museum
closure), we will arrange comparable, alternative activities
to the best of our abilities and with full regard for the
well-being of each participant. Our in-house travel team and
worldwide network of travel experts allow us to foresee
situations and respond quickly to ensure that our programs
remain high-quality, enjoyable experiences.
Ongoing Precautions
We partner with docleaf®, a London-based international
safety and
security company that helps us monitor and appropriately
react to situations around the world.
We have an internal task force made up of senior managers
who continually assess the international climate and
specific situations, and implement program changes as
needed.
We are briefed about international travel warnings by the
State Department. If a travel warning is issued for a
specific country, we respond immediately by rescheduling or
modifying the itinerary and by moving delegates to a safe
location as necessary.
In every country where we travel, we partner with top-level
coordinators who assess their local situations. This network
of coordinators briefs us on new safety precautions
implemented by countries.
While delegates are traveling, we maintain a trained 24-hour
response team at our office to respond to any emergencies or
situations that may arise during travel.
Delegate Health
We collect medical information from each participant to
ensure that all health and mobility needs are met during the
program. Serious medical concerns are communicated to our
worldwide partners, so that they can facilitate
participation for these delegates. This medical information
also becomes part of each delegate's record, so that
immediate, effective treatment can be sought if needed
during travel.
In the event of a critical incident,
delegates can call on the expertise of the local guides
accompanying the delegation, the
24-hour staff at the
program office trained in incident response, and the
services of our partner, docleaf®, the London-based
international safety and security company founded by David
Perl, M.D.
Safety Regarding Air Travel
To help
delegates prepare for airport security screening, we provide information regarding packing,
customs, and related guidelines through mail, email, and our
website. In our commitment to
providing a safe and enjoyable educational experience, we
will continue to provide updates as needed regarding airline
and airport security measures.
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